Executive Assistant
Job Standards- Primary Objectives
- Build, implement, and manage all systems for sellers, buyers, lead generation, database management, information management, and back-office support
- Respoinsible for all financial systems, including maintaining the books, paying the bills, handling payroll, assuring the collection of commissions, maintaining the budget, and generating financial reports
- Oversee all contracts through closing
- Create and maintain an operations manual that documents all systems and standards
- Coordinate the purchase, installation, and maintenance of all office equipment
- Be the first point of contact in handling customer inquiries or complaints
- Keep the lead agent informed regarding any problems or issues that need to be handled
- Responsible for hiring, training, consulting, and holding accountable all additional administrative team members
- System development, implementation, and management.
- Information management
- Oversight of all contracts through closing
- Customer/ vendor relations
- Bookkeeping (A/R and A/P)
- Leading administrative team members (as appropriate to team struction)
- Manage Virtual Assistant
- Manage Transaction (Closing) Coordinator
- Strong written and verbal communication skills
- Exceptional organizational and project management abilities
- Bookkeeping skills
- Great ability to focus
- Concerned about doing things the right way
- Calm under pressure
- Service-based attitude
- Proven ability to succeed
- Agent Team - daily
- Administrative Team (as appropriate to team structure) - daily
- Buyers/ Sellers/ Vendors - as appropriate
Experience, Training and Education
High school graduate
1 - 3 years of service management experience
3-5 years of administrative experience
